Expertise

OUR SERVICES

What we do

Our services don't just sit side by side—they work as one. Strategy, creative, media, PR, content, and digital, built to feed each other and point in the same direction. Thirty years in the lifestyle, cycling, and adventure world taught us where the obstacles hide and where the real openings are.

Whether you're launching something new or sharpening what already works, we bring clear strategy and creative that lasts — and stay in it with you until the work moves your business forward.

A branding guide layout for 'The Hub' featuring various logos, color palettes, and marketing materials for a bike and outdoor gear company, displayed on a white table.

Brand Strategy

Before a single asset gets designed, we figure out who you are, who you're for, and why it should matter to them. We dig into your consumers, sharpen your positioning, and give your brand a voice it can actually hold — so every channel ends up pulling in the same direction.

Brand Strategy & Positioning

Brand Identity Development

Persona Segmentation

Communications Strategy

Brand Voice Development

Channel Mapping

Audience Profiling

A collection of marketing and branding materials for 'Your Big BEAR', including logo variations, color palettes, and guides for a mountain biking event or brand.

Creative & Design

Digital tools, campaigns, packaging, and collateral that look like you and nothing like a template. We design for the places your brand actually shows up — the screen, the shelf, the start line, the side of a team van — so it reads at a glance and survives hard use. Built to be noticed, not just looked at, we build creative that sticks and sells.

Brand Identity & Guidelines

Campaign Development

Content Marketing

Packaging & Product Design

Experiential Marketing

Presentation Design

Signage & Trade Show Design

Print Collateral

A collage of outdoor adventure and cycling event flyers, featuring mountain biking, a group of cyclists in a forest, and promotion for various outdoor gear and events.

Email & SMS Marketing

The channels you actually own, and the most direct line you have to the people who already love you. We build the strategy, automated flows, and design that turn a list into steady, repeatable revenue — welcome series, abandoned carts, launches, and the monthly newsletters that turn a subscriber list into repeat revenue.

Email Marketing Strategy

Automated Drip Campaigns

Abandonment Cart Strategy

CRM & 3rd-Party Integration

Omnichannel Campaign Development

Strategic List Segmentation

Mobile & Responsive Design

High-Impact Content

A modern mountain bike with large knobby tires and a light blue and red frame, parked on a gravel surface in front of a background of green trees.

E-Commerce

Online stores built to convert, not just to look good. We build and optimize eCommerce websites and online stores that elevate your reach and impact. Whether you're selling direct to riders or standing up a B2B portal for your retailers, we tune the experience to move more product, more often, at a healthier margin.

E-Commerce Web Development

UX/UI Design

Conversion Rate Optimization

Loyalty Program Implementation

Product Photography & Creative

Automated Drip Campaigns

Post-Purchase Engagement

Shipping & Backend Development

Omnichannel Tracking & Performance

Analysis & Reporting

cycling event marketing for cycling festival

Event Marketing

We've been on the executive team for some of the largest events in cycling, working through the details from programming to operation. From the schedule and sponsor decks to the expo booth and the start-finish arch, we handle the lead-in and the on-site athlete & partner experience that turns an event into a weekend people plan their year around.

Event Planning & Management

Event Promotions

Schedule Development

Exhibitor Relations & Management

Experiential Marketing

On-site Activations

On-site Media Management

Sponsorship Program Development

Sponsor Relations & Fulfillment

Post-Event Surveys & Analysis

Christian Pepper

Influencer Marketing

Program Development

Strategic List Curation

Influencer Outreach

Campaign Brief Development

Contracting and Fee Negotiations

Some of the most persuasive marketing comes from someone your customer already trusts. We design influencer and brand-ambassador programs that turn real enthusiasts into advocates, and build affiliate channels that reward partners for performance — turning word of mouth becomes a measurable sales engine.

‍ ‍Affliliate Strategy

‍ ‍Affliliate Program Management

Content & Deliverable Tracking

Performance Tracking & Reporting

Cycling industry market industry and media strategy

Media Strategy

Reach is only worth it if it reaches the right people. We plan and place across paid social, digital, and traditional media — targeting the audiences most likely to move on the platforms that are proven to work.

Media Research

Media Planning & Buying

Digital Media & Targeting

Paid Social Media

Traditional Media

Paid Media Optimization

➜ Performance Reporting & Analysis

Brett Tippie long, messy blonde hair wearing reflective sunglasses and a dark jacket, speaking into a microphone at Sea Otter Classic 2023, smiling. There are tents and banners in the background.

Public Relations

Earned coverage from editors and creators who are actually engaged — the kind that lands because the relationship is real, not transactional. We build the media list, pitch the stories worth telling, run press camps and launches, and track what genuinely moves. When the people covering you know the difference between marketing and the real thing, your story carries further.

Strategic Planning

Creative Development & Media Kits

Media Targeting & Testing

Storytelling & Media Relations

Media Center & Press Camps

‍ ‍Product Seeding

‍ ‍Copywriting

‍ ‍Crisis Management

Press Monitoring & Reporting

Three smartphone screens displaying social media posts. The left screen promotes a Cactus Cup race week event, the middle shows a person in a red Specialized shirt and gray cap, and the right displays a bike and event details for a Specialized Demos event.

Social Media

Social isn't just another channel — it's where attention pools and the path to purchase begins. Nearly everyone is scrolling every day, and that feed is where your brand earns its reputation or quietly loses it. We start by understanding how your audience actually thinks and behaves, then build content, targeting, and paid placement that move as one engine — growing visibility, building an audience you own, and converting everyday attention into revenue.

Platform Development & Strategy

Audience Research & Targeting

Content Planning & Development

Audience Engagement & Monitoring

‍ ‍Contest Development & Execution

‍ ‍Paid Social Media

Short-Form Content Production

Audits & Performance Tracking

Close-up of a transparent globe with the words "Industry Nine, Country" printed on it, placed over printed financial charts and graphs.

Strategic Planning

We bring the whole year into a single integrated plan that connects strategy, budget, and timing. The work spans cost analysis, new-market entry, and an honest evaluation of what's working and what needs to change.

➜ Conceptualizing & Implementing a Strategic Plan 

Marketing Program Auditing

Competitive Strategy Analysis

Budget Development & Cost Analysis

New Market Identification

Strategic Alliance Development and Management 

Web pages for a running event called Run Sedona, showing images of runners, route maps, event details, and promotional merchandise in a collage layout.

Website Design & Digital

Website Development

UX/UI Design

‍ ‍Cross-Channel Tracking + Measurement

Research, Audits & Evaluations

Automated Engagement Tactics

Your site is where intent turns into action. We design and build websites and apps around how people actually behave, then back them with analytics, eCommerce strategy, and search visibility so it continues performing long after launch day.

‍ ‍Content Strategy

‍ ‍Dynamic Tag Implementation

‍ ‍SEO / GEO

‍ ‍App Development

Data & Analytics

  • "Holly is proactive, effective, and gets things done without getting stuck in the weeds. She knows what’s good, and has a track record of getting it done.”

    Brian Park | Director of Mountain Bike | Outside Inc.

  • "These assets are sure to help us grow our international sales and presence in the coming months and years.“

    Jacob McGahey | Vice President | Industry Nine Componentry

  • “Holly and her Facets team transform challenges into effortless tasks. "

    Bird Blitch | Owner | The Hub & Pisgah Tavern

Let’s Work Together

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.