Expertise

OUR SERVICES

What we do

Our services don't just sit side by side—they work as one. Strategy, creative, media, PR, content, and digital, built to feed each other and point in the same direction. Thirty years in the lifestyle, cycling, and adventure world taught us where the obstacles hide and where the real openings are.

Whether you're launching something new or sharpening what already works, we bring clear strategy and creative that lasts — and stay in it with you until the work moves your business forward.

A branding guide layout for 'The Hub' featuring various logos, color palettes, and marketing materials for a bike and outdoor gear company, displayed on a white table.

Brand Strategy

Before a single asset gets designed, we figure out who you are, who you're for, and why it should matter to them. We dig into your consumers, sharpen your positioning, and give your brand a voice it can actually hold — so every channel ends up pulling in the same direction.

➜ Brand Strategy & Positioning

➜ Brand Identity Development

➜ Persona Segmentation

➜ Communications Strategy

➜ Brand Voice Development

➜ Channel Mapping

➜ Audience Profiling

A collection of marketing and branding materials for 'Your Big BEAR', including logo variations, color palettes, and guides for a mountain biking event or brand.

Creative & Design

Digital tools, campaigns, packaging, and collateral that look like you and nothing like a template. We design for the places your brand actually shows up — the screen, the shelf, the start line, the side of a team van — so it reads at a glance and survives hard use. Built to be noticed, not just looked at, we build creative that sticks and sells.

➜ Brand Identity & Guidelines

➜ Campaign Development

➜ Content Marketing

➜ Packaging & Product Design

➜ Experiential Marketing

➜ Presentation Design

➜ Signage & Trade Show Design

➜ Print Collateral

A collage of outdoor adventure and cycling event flyers, featuring mountain biking, a group of cyclists in a forest, and promotion for various outdoor gear and events.

Email & SMS Marketing

The channels you actually own, and the most direct line you have to the people who already love you. We build the strategy, automated flows, and design that turn a list into steady, repeatable revenue — welcome series, abandoned carts, launches, and the monthly newsletters that turn a subscriber list into repeat revenue.

➜ Email Marketing Strategy

➜ Automated Drip Campaigns

➜ Abandonment Cart Strategy

➜ CRM & 3rd-Party Integration

➜ Omnichannel Campaign Development

➜ Strategic List Segmentation

➜ Mobile & Responsive Design

➜ High-Impact Content

A modern mountain bike with large knobby tires and a light blue and red frame, parked on a gravel surface in front of a background of green trees.

E-Commerce

Online stores built to convert, not just to look good. We build and optimize eCommerce websites and online stores that elevate your reach and impact. Whether you're selling direct to riders or standing up a B2B portal for your retailers, we tune the experience to move more product, more often, at a healthier margin.

➜ E-Commerce Web Development

➜ UX/UI Design

➜ Conversion Rate Optimization

➜ Loyalty Program Implementation

➜ Product Photography & Creative

➜ Automated Drip Campaigns

➜ Post-Purchase Engagement

➜ Shipping & Backend Development

➜ Omnichannel Tracking & Performance

➜ Analysis & Reporting

cycling event marketing for cycling festival

Event Marketing

We've been on the executive team for some of the largest events in cycling, working through the details from programming to operation. From the schedule and sponsor decks to the expo booth and the start-finish arch, we handle the lead-in and the on-site athlete & partner experience that turns an event into a weekend people plan their year around.

➜ Event Planning & Management

➜ Event Promotions

➜ Schedule Development

➜ Exhibitor Relations & Management

➜ Experiential Marketing

➜ On-site Activations

➜ On-site Media Management

➜ Sponsorship Program Development

➜ Sponsor Relations & Fulfillment

➜ Post-Event Surveys & Analysis

Christian Pepper

Influencer Marketing

➜ Program Development

➜ Strategic List Curation

➜ Influencer Outreach

➜ Campaign Brief Development

➜ Contracting and Fee Negotiations

Some of the most persuasive marketing comes from someone your customer already trusts. We design influencer and brand-ambassador programs that turn real enthusiasts into advocates, and build affiliate channels that reward partners for performance — turning word of mouth becomes a measurable sales engine.

➜‍ ‍Affliliate Strategy

➜‍ ‍Affliliate Program Management

➜ Content & Deliverable Tracking

➜ Performance Tracking & Reporting

Cycling industry market industry and media strategy

Media Strategy

Reach is only worth it if it reaches the right people. We plan and place across paid social, digital, and traditional media — targeting the audiences most likely to move on the platforms that are proven to work.

➜ Media Research

➜ Media Planning & Buying

➜ Digital Media & Targeting

➜ Paid Social Media

➜ Traditional Media

➜ Paid Media Optimization

➜ Performance Reporting & Analysis

Brett Tippie long, messy blonde hair wearing reflective sunglasses and a dark jacket, speaking into a microphone at Sea Otter Classic 2023, smiling. There are tents and banners in the background.

Public Relations

Earned coverage from editors and creators who are actually engaged — the kind that lands because the relationship is real, not transactional. We build the media list, pitch the stories worth telling, run press camps and launches, and track what genuinely moves. When the people covering you know the difference between marketing and the real thing, your story carries further.

➜ Strategic Planning

➜ Creative Development & Media Kits

➜ Media Targeting & Testing

➜ Storytelling & Media Relations

➜ Media Center & Press Camps

➜‍ ‍Product Seeding

➜‍ ‍Copywriting

➜‍ ‍Crisis Management

➜ Press Monitoring & Reporting

Three smartphone screens displaying social media posts. The left screen promotes a Cactus Cup race week event, the middle shows a person in a red Specialized shirt and gray cap, and the right displays a bike and event details for a Specialized Demos event.

Social Media

Social isn't just another channel — it's where attention pools and the path to purchase begins. Nearly everyone is scrolling every day, and that feed is where your brand earns its reputation or quietly loses it. We start by understanding how your audience actually thinks and behaves, then build content, targeting, and paid placement that move as one engine — growing visibility, building an audience you own, and converting everyday attention into revenue.

➜ Platform Development & Strategy

➜ Audience Research & Targeting

➜ Content Planning & Development

➜ Audience Engagement & Monitoring

➜‍ ‍Contest Development & Execution

➜‍ ‍Paid Social Media

➜ Short-Form Content Production

➜ Audits & Performance Tracking

Close-up of a transparent globe with the words "Industry Nine, Country" printed on it, placed over printed financial charts and graphs.

Strategic Planning

We bring the whole year into a single integrated plan that connects strategy, budget, and timing. The work spans cost analysis, new-market entry, and an honest evaluation of what's working and what needs to change.

➜ Conceptualizing & Implementing a Strategic Plan 

➜ Marketing Program Auditing

➜ Competitive Strategy Analysis

➜ Budget Development & Cost Analysis

➜ New Market Identification

➜ Strategic Alliance Development and Management 

Web pages for a running event called Run Sedona, showing images of runners, route maps, event details, and promotional merchandise in a collage layout.

Website Design & Digital

➜ Website Development

➜ UX/UI Design

➜‍ ‍Cross-Channel Tracking + Measurement

➜ Research, Audits & Evaluations

➜ Automated Engagement Tactics

Your site is where intent turns into action. We design and build websites and apps around how people actually behave, then back them with analytics, eCommerce strategy, and search visibility so it continues performing long after launch day.

➜‍ ‍Content Strategy

➜‍ ‍Dynamic Tag Implementation

➜‍ ‍SEO / GEO

➜‍ ‍App Development

➜ Data & Analytics

  • "Holly is proactive, effective, and gets things done without getting stuck in the weeds. She knows what’s good, and has a track record of getting it done.”

    Brian Park | Director of Mountain Bike | Outside Inc.

  • "These assets are sure to help us grow our international sales and presence in the coming months and years.“

    Jacob McGahey | Vice President | Industry Nine Componentry

  • “Holly and her Facets team transform challenges into effortless tasks. "

    Bird Blitch | Owner | The Hub & Pisgah Tavern

Let’s Work Together

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.